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General policy

Last updated: January 2026

This document describes how Slim-Wonen handles customers, orders and quality.

Product selection

We test every appliance in our own homes before adding it to the catalogue. We don't carry anything we wouldn't recommend to a friend.

Our prices include VAT and have no hidden fees. Temporary offers are clearly marked as such.

All products come with the statutory minimum 2-year warranty. For some brands we offer extended manufacturer warranty.

We answer questions the same business day. Complaints are handled within 5 business days.